Research
I used quantitative research methods to understand current workflows and establish performance benchmarks for a corporate product used to triage and process scientific research.
Based on three years of experience as a writing teacher, I design a scholarly search platform that's more intuitive and approachable for novice researchers
Design
I designed a much-requested feature -- customizable notifications -- that aligned with the look and feel of the library's newly refreshed website.
The Sales Console combined information from eight different systems into a responsive, unified platform. I conducted user research, created designs, and collaborated with developers during implementation.
Accessibility
I used qualitative research methods to enhance the role of accessibility in librarians' evaluations of electronic resources.
User research had been conducted for more than a year ahead of the AADL's rollout of its new website in January 2018.